Privacy Policy
Last updated: February 2026 · Deketelaere Konsultasjon, Norway
Who We Are
Lividexx Instruments is a brand operated by Deketelaere Konsultasjon (Org. nr. 933226077MVA), based in Norway. We design and sell handmade MIDI controllers and sequencers. If you have any questions about this policy, you can contact us via the contact form on our website.
Data We Collect
We collect information you provide directly to us: • Contact form: your name, email address, and message. • Newsletter sign-up: your email address. • Checkout: your name, email, shipping address, and payment details. Payment details are processed directly by Stripe and are never stored on our servers.
How We Use Your Data
We use your data solely for the purpose it was provided: • Contact form submissions are used to respond to your enquiry. • Newsletter emails are used to notify you of product launches and updates. You can unsubscribe at any time by contacting us. • Order data is used to process and fulfil your purchase, and to send order confirmation and shipping updates.
Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR: • Contractual necessity — to fulfil orders you have placed. • Legitimate interest — to respond to contact form enquiries. • Consent — for newsletter sign-ups.
Third-Party Services
We use the following third-party services that may process your data: • Stripe — payment processing. Subject to Stripe's own privacy policy. • Zoho Mail — email delivery for contact form responses and order notifications. • Vercel — website hosting and infrastructure. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable law. Order records are retained for the period required under Norwegian accounting regulations (Bokføringsloven).
Your Rights
Under GDPR, you have the right to: • Access the personal data we hold about you. • Request correction of inaccurate data. • Request deletion of your data, where no legal obligation requires us to retain it. • Withdraw consent at any time (e.g. unsubscribe from the newsletter). • Lodge a complaint with Datatilsynet, the Norwegian data protection authority (datatilsynet.no). To exercise any of these rights, contact us via the contact form.
Cookies
Our website does not use tracking cookies or third-party analytics. We do not use Google Analytics or any advertising cookies. Stripe may set cookies on checkout pages as part of their fraud prevention measures.
Changes to This Policy
We may update this privacy policy from time to time. The date at the top of this page reflects the latest revision. Continued use of our website after changes constitutes acceptance of the updated policy.